CREATE ADDED VALUE AND EXTENSIVE CUSTOMER CARE
An utterly unique service on the market – a turnkey solution for webshop administration.
The rapid development of e-commerce requires a role of a professional webshop administrator. It is a demanding, full-time job that significantly affects the success of the webshop. Besides proactively engaging in running the e-commerce business, the webshop administrator needs to create added value and provide extensive customer care.
Based on the analytics and business data, the administrator needs to make recommendations, adjustments and product placements, as well as plan and implement sales promotions and packages, in order to continuously and proactively improve sales through the webshop.
SO, WHAT DOES THE ROLE ENTAIL?
Products and images description entry, optimization, and editing, as well as keeping up-to-date with the product availability in the warehouse.
The success of the e-commerce business also depends on the user experience – so the administrator actively communicates with customers via social networks or e-mails, respond to inquiries, gives product suggestions and solves potential problems in the purchase and delivery process.
RESOURCE OPTIMIZATION AND AROUND THE CLOCK SUPPORT
What are the benefits of hiring a professional webshop administrator? To name just a few – significant cost reduction compared to hiring a full-time employee; sales channel optimization and 00-24 support; maintenance, development and upgrade of your webshop, and digital marketing consulting and implementation.
In addition to the service of webshop administration, we offer a full-scope training of your employees to improve their knowledge and capacitate them to take on the responsible role of the webshop administrator.
ESSENTIAL
- Webshop Management
- Part-time Administrator
- Regular Weekly Meetings
Starting at$1,500 per month
MANAGER
- Workflow Optimization
- Webshop Management
- Webshop Tech. Maintenance
- Full-time Administrator
- Regular Weekly Meetings
Starting at $4,500 per month
EXECUTIVE
- Workflow Optimization
- Webshop Management
- Webshop Tech. Maintenance
- E-Commerce Consulting
- 24/7 Administrator Support
- Regular Weekly Meetings
